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At basar88, your account data is handled with a clear policy — what we collect, why we collect it, and how you can review or request changes to it. Access to our platform depends on your local law and eligible regions; this policy sets out your rights and our obligations wherever that access applies.
This policy describes how basar88 collects and uses information when you access our platform, create an account, or use any of our services. The information we gather falls into two broad categories: data you give us directly — such as your name, contact details, and payment method preferences including bKash, Upay, and Bank Transfer — and data generated automatically through your session activity, such as login timestamps and device type. We use this data to operate your account, process transactions through your chosen payment rail, and route any support requests you raise. We do not sell your personal information to third parties. Retention periods follow the requirements of applicable law; once data is no longer needed for the purpose it was collected, it is removed from active records on a scheduled basis. Your use of the platform and the application of this policy depend on your local law and the eligible regions where access is permitted. If your jurisdiction has specific data-handling requirements, those requirements shape how we act on this policy in your case. Where there is a conflict between this document and local legal obligations, local law governs. Questions about how this applies to your account can be directed to our support team through the contact routes listed in this policy.
When you transact via bKash, we record the transaction reference and amount to maintain an accurate account wallet history. This record is accessible from your signed-in account area and is kept only as long as your account remains active or as required by applicable rules.
Deposits and withdrawals through Upay and Bank Transfer are logged against your account in the same way. You can review each entry in your transaction history. We do not store full bank credentials; only the reference data needed to reconcile your wallet is retained.
Each login session generates a timestamp, device type, and IP record. This data helps us detect unusual access patterns that could indicate an unauthorised attempt on your account. You can request a summary of recent session records through the support routes listed on this page.
When this policy changes in a material way, we publish the updated version at this URL and note the revision date at the top of the document. Continued use of the platform after a policy update means you have reviewed the revised terms as they apply to your region and eligible account.
Understanding the boundary of this policy helps you know exactly which parts of your basar88 experience it governs and which fall under separate terms or third-party arrangements. The four areas below map that boundary clearly so there is no ambiguity about where your data rights sit.
This policy covers all personal data processed when you create an account, log in, reset credentials, or manage account settings on basar88. This includes the email address, contact number, and any identity documents submitted during account verification. Your rights under this policy apply fully to this data.
Deposits and withdrawals through bKash, Upay, and Bank Transfer are within scope. We process only the reference data needed to credit or debit your account wallet; full card or banking credentials are handled by the payment provider under their own data terms, not ours.
Pages you visit, categories you browse, and in-session activity on the platform are within scope as behavioural data. This data is used to keep the platform functional and to improve navigation. It is not used to build a marketing profile that is shared externally.
Links to third-party services, external payment gateways, and any provider tools that open outside the basar88 domain are outside the scope of this policy. Once you leave our platform, the data practices of that third party apply. We recommend reviewing their policies directly before submitting any personal information.
You have clear, actionable rights over the data basar88 holds about you. These are not theoretical — each one maps to a step you can take through your account or our support channels. To review the personal data on your account, log in and open the account settings area. Your registered contact details, payment method references, and transaction records are visible there without needing to contact us. If you find that any detail is incorrect — a misspelled name, an outdated contact number — you can update most fields directly in the settings. For fields that require identity verification before they can be changed, the account page shows the steps to follow. If you want to raise a question about how a specific piece of your data is being used, or if you believe data about you has been handled outside the terms of this policy, the support team is the right route. Details of how to reach them are in the Support section of this page. All data-related questions are handled separately from general account queries so they reach the right team without delay. Availability of these rights depends on your local law and the eligible region where your account was created.
Open your signed-in account area to see contact details, verified payment references, and a full transaction log. No support request is needed for this; the information is available directly from your dashboard at any time your account is active.
Most account fields can be edited from settings. Fields tied to identity verification — such as your registered name — require the verification steps shown on the account page before changes take effect. Follow those steps as displayed; our support team can assist if the process does not complete.
If you want to know specifically why a piece of your data is held or how long it will be retained, raise a query through the support contact routes listed on this page. Label your message as a data query so it is routed correctly and handled under the policy timeline.
For requests that go beyond what the account settings allow — including questions about data portability or deletion in line with applicable local law — contact support directly. State your account details and the specific action you are requesting so the team can respond with the correct process for your region.
If you have a question about this privacy policy, want to raise a data concern, or need help navigating the account steps described above, these are the routes available to you. Use the channel that fits your query best; each one is staffed for account and policy matters.
Open the chat widget from any page on basar88 while signed in. State that your query is about the privacy policy or your account data so it is directed to the right team member without a transfer delay.
Send your data or policy question to the support email address listed in the Contact section of the basar88 website. Include your registered account email and a clear description of what you are asking so the team can respond with the specific information you need.
The Help Centre accessible from your signed-in account covers the most common data and privacy questions with step-by-step guidance. Check there first — many queries about viewing records or correcting details are answered without needing to contact support directly.
Our approach to data handling is built around four operational standards: what we store, how long we keep it, who can access it, and how you contact us when something needs to change. Each standard is described below so you can verify how it applies to your account.
We use session cookies to keep you logged in and functional cookies to remember your language and display preferences. Analytics cookies, if active, collect aggregated behavioural data only — no individual identity is attached. You can review and manage cookie settings from your browser. Opting out of analytics cookies does not affect your ability to use the account.
Account access is protected through password authentication and, where your account settings include it, an additional verification step at login. Unusual session activity — such as a login from an unrecognised device — triggers a flag in our system. You can review recent login records from the security section of your account settings.
We keep your account data for as long as your account is active and for the period required by applicable law after closure. Transaction references linked to bKash, Upay, or Bank Transfer deposits are part of the financial record and are retained accordingly. Data that no longer serves a legal or operational purpose is removed on a scheduled basis.
To request a correction, deletion, or data portability action that falls under applicable local law, contact the support team using the routes in the Support section of this page. State the specific action and your account details. The team will confirm the process and timeline that applies to your region and account status.
These questions cover what our visitors ask most often about data, account privacy, and their rights under this policy. If your question is not here, the support routes above are the right next step.
We collect the contact details you submit during registration — your email address and phone number — plus identity information required during account verification. Once your account is active, we also record transaction references for deposits and withdrawals made through bKash, Upay, and Bank Transfer, and session data such as login timestamps and device type.
Yes. Log in and open the account settings area to view your registered contact details, verified payment references, and transaction history. Session records are available from the security section. If you want a broader summary of data held under your account, raise a data query through the support routes listed on this page.
Most fields can be edited directly from your account settings. Fields linked to identity verification — such as your registered name — require the verification steps shown in the account area before the change takes effect. If you cannot complete those steps, contact support and describe the correction needed along with your account details.
We do not sell personal data. We share transaction reference data with the payment providers you use — bKash, Upay, Bank Transfer — only to the extent needed to process your deposit or withdrawal. Those providers operate under their own data terms. We do not share your data with advertisers or unrelated third parties.
We retain account and transaction data for the period required by applicable law after an account is closed. Financial records tied to bKash, Upay, or Bank Transfer transactions form part of that retention requirement. Once the legal retention period ends, data is removed from active records. You can ask support for the specific timeline that applies to your account and region.
Use the support routes in the Support section of this page — live chat, email, or the Help Centre. Label your message as a data or privacy concern so it reaches the right team. Include your account email and a description of the issue. The team handles data queries separately from general account questions to ensure they are reviewed under the correct process.